Nova Football

1. Introduction and Scope

Welcome to Nova Football ("we," "our," or "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, process, and disclose your personal information when you use our mobile application and related services (collectively, the "Service").

This policy applies to all users of Nova Football, regardless of location. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and our Terms of Service.

2. Data Controller Information

For the purposes of applicable data protection laws, Nova Football acts as the data controller for the personal information processed through our Service.

3. Information We Collect

We collect various types of information to provide and improve our Service. The information we collect falls into the following categories:

3.1 Information You Provide Directly

When you interact with our Service, you may voluntarily provide us with the following information:

• Account Information: Username, email address, password (encrypted), profile picture, and date of birth
• Profile Data: Favorite teams, leagues, players, and customized preferences
• Communication Data: Messages sent to our support team, survey responses, and feedback
• User-Generated Content: Comments, ratings, predictions, and social interactions
• Payment Information: If applicable, payment card details are processed by our third-party payment processors and are not stored on our servers

3.2 Information Collected Automatically

When you use our Service, we automatically collect certain technical and usage information:

Device Information

• Device type, model, and manufacturer
• Operating system and version
• Unique device identifiers (UDID, advertising ID)
• Screen resolution and device settings
• Mobile network information

Usage Data

• App features and pages accessed
• Time and date of access
• Time spent on different sections
• Interaction patterns and navigation paths
• Match views, team follows, and notification preferences
• Search queries and filter selections

Location Information

• Approximate location derived from IP address
• Precise location data (only if you grant permission) for local content and match recommendations
• Time zone information

Performance Data

• App crashes and error reports
• Loading times and performance metrics
• Network connectivity status

3.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Social media platforms (if you choose to connect your account)
• Analytics service providers
• Advertising partners
• Data enrichment services for improved personalization

Data Category	Examples	Purpose
Identity Data	Username, email	Account management
Technical Data	Device ID, IP address	Service delivery, security
Usage Data	Page views, interactions	Personalization, analytics
Preference Data	Favorite teams, settings	Content customization
Location Data	City, country	Local content delivery

4. How We Use Your Information

We process your personal information for the following purposes:

4.1 Service Provision and Improvement

• Deliver real-time football scores, news, and updates
• Provide personalized content based on your preferences
• Enable social features and user interactions
• Maintain and improve app functionality and performance
• Develop new features and services
• Conduct research and analytics to understand user behavior

4.2 Communication

• Send push notifications about live matches and score updates
• Respond to your inquiries and support requests
• Send service announcements and updates
• Deliver marketing communications (with your consent)
• Conduct surveys and gather feedback

4.3 Security and Fraud Prevention

• Detect and prevent fraudulent activities
• Monitor for security threats and unauthorized access
• Enforce our Terms of Service and community guidelines
• Protect the safety of our users and services

4.4 Legal Compliance

• Comply with applicable laws and regulations
• Respond to legal requests and court orders
• Establish, exercise, or defend legal claims
• Maintain records for audit and compliance purposes

5. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contract Performance: Processing necessary to provide our services as outlined in our Terms of Service
• Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services, preventing fraud, and ensuring security
• Consent: Processing based on your explicit consent, which you can withdraw at any time
• Legal Obligation: Processing necessary to comply with legal requirements

6. Data Sharing and Disclosures

We do not sell your personal information. We may share your information with the following parties under specific circumstances:

6.1 Service Providers

We engage trusted third-party service providers to perform functions on our behalf, including:

• Cloud hosting and infrastructure providers
• Analytics and data analysis services
• Customer support platforms
• Marketing and communication tools
• Payment processing services
• Content delivery networks (CDNs)

These service providers are contractually obligated to process your information only as instructed by us and to maintain appropriate security measures.

6.2 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

6.3 Legal Requirements

We may disclose your information if required by law, legal process, or government request, or if we believe in good faith that disclosure is necessary to:

• Comply with legal obligations
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users or the public
• Investigate potential violations of our policies

6.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

7. Third-Party Services

Our Service integrates with various third-party services and platforms. These may include:

Analytics Services

• Google Analytics for Firebase
• Mixpanel or similar analytics platforms
• Crash reporting services (e.g., Crashlytics)

Advertising Networks

• Google AdMob
• Facebook Audience Network
• Other mobile advertising partners

Social Media Platforms

• Facebook, Twitter, Instagram integration (optional)
• Social sharing features

Each third-party service operates under its own privacy policy. We encourage you to review their policies to understand how they handle your information.

8. Cookies and Tracking Technologies

We use cookies, SDKs, pixels, and similar tracking technologies to collect and store information about your interactions with our Service.

Types of Technologies We Use

• Essential Technologies: Necessary for the Service to function properly
• Analytics Technologies: Help us understand how users interact with our app
• Advertising Technologies: Used to deliver relevant advertisements
• Personalization Technologies: Remember your preferences and settings

Managing Tracking Preferences

You can control tracking through:

• App settings within Nova Football
• Device settings (Limit Ad Tracking on iOS, Opt Out of Ads Personalization on Android)
• Third-party opt-out tools

9. Advertising and Analytics

Nova Football displays advertisements from third-party advertising networks. These networks may use information about your device, location, and app usage to provide relevant advertisements.

Interest-Based Advertising

We and our advertising partners may use information collected from your use of the Service and other apps to provide advertisements that may be of interest to you. This practice is sometimes called "interest-based" or "targeted" advertising.

Opting Out of Targeted Advertising

You can opt out of personalized advertising by:

• Enabling "Limit Ad Tracking" (iOS) or "Opt Out of Ads Personalization" (Android) in your device settings
• Using the privacy settings within the Nova Football app
• Visiting the Digital Advertising Alliance's opt-out page

10. Data Security Measures

We implement comprehensive technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures Include

• Encryption: Data in transit is encrypted using TLS/SSL protocols; sensitive data at rest is encrypted using industry-standard encryption algorithms
• Access Controls: Strict access controls and authentication mechanisms limit data access to authorized personnel only
• Security Monitoring: Continuous monitoring for suspicious activities and security threats
• Regular Audits: Periodic security assessments and vulnerability testing
• Incident Response: Established procedures for responding to security breaches
• Employee Training: Regular security training for all personnel with access to personal data

11. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods

Data Type	Retention Period	Reason
Account Data	Duration of account + 90 days	Service provision
Usage Analytics	24-36 months	Analytics and improvement
Customer Support	3 years	Legal compliance
Financial Records	7 years	Legal and tax requirements
Marketing Consent	Until withdrawal	Marketing communications

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policy.

12. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

12.1 Access and Portability

You have the right to request access to the personal information we hold about you and receive a copy in a structured, commonly used, and machine-readable format.

12.2 Correction

You have the right to request correction of any inaccurate or incomplete personal information.

12.3 Deletion (Right to be Forgotten)

You have the right to request deletion of your personal information, subject to certain legal exceptions.

12.4 Objection and Restriction

You have the right to object to or request restriction of certain processing activities.

12.5 Withdraw Consent

Where processing is based on consent, you have the right to withdraw consent at any time.

12.6 Lodge a Complaint

You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

How to Exercise Your Rights

To exercise any of these rights, please contact us at support@flomedia.store. We will respond to your request within 30 days.