Privacy Policy

Last Updated: December 29, 2025

1Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account on Limo
• Use our services and features
• Contact our support team
• Subscribe to our newsletters or promotional materials
• Participate in surveys or feedback forms

This information may include:

• Full name and contact details (email address, phone number)
• Account credentials (username and encrypted password)
• Profile information and preferences
• Payment and billing information
• Communication records with our support team

1.2 Automatically Collected Information

When you access Limo, we automatically collect certain information about your device and usage patterns, including:

• Device information (model, operating system, unique device identifiers)
• IP address and geographical location data
• Browser type and version
• Usage data and app analytics (features used, time spent, click patterns)
• Log files and diagnostic information

2How We Use Your Information

We use the collected information for various purposes, including:

1. Service Delivery: To provide, maintain, and improve our application and services
2. Personalization: To customize your experience and provide personalized content and recommendations
3. Communication: To send you important updates, notifications, and respond to your inquiries
4. Security: To protect against unauthorized access, fraud, and other malicious activities
5. Analytics: To analyze usage patterns and improve our services
6. Marketing: To send promotional materials and special offers (with your consent)
7. Legal Compliance: To comply with applicable laws and regulations

3Data Sharing and Disclosure

We respect your privacy and do not sell your personal information. However, we may share your information in the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our application, conducting our business, or providing services to you. These providers are contractually obligated to protect your information and use it only for specified purposes.

3.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

3.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or if we believe such action is necessary to:

• Comply with legal obligations
• Protect and defend our rights or property
• Prevent fraud or illegal activities
• Protect the personal safety of users or the public

4Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Industry-standard encryption (SSL/TLS) for data transmission
• Secure data storage with encryption at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection and privacy
• Incident response procedures for potential data breaches

5Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing your data
• Withdrawal of Consent: Withdraw consent for data processing at any time

To exercise any of these rights, please contact us at support@flomedia.store

6Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7Children's Privacy

Limo is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to remove such information from our systems.

8International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings. However, disabling cookies may limit certain features of our application.

10Third-Party Links

Our application may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our application
• Updating the "Last Updated" date at the top of this policy
• Sending you an email notification (for significant changes)

Your continued use of Limo after any changes constitutes your acceptance of the updated Privacy Policy.

12Your Consent

By using Limo, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this policy, please discontinue use of our application.